Sidestep understands that you may sometimes change your mind. You can cancel any order free of charge and without any explanation, provided that it has not yet been shipped. Since we strive to ship your items as soon as possible, this timeframe is generally very short, so please contact our Customer Care team as soon as possible.
Articles in this section
- Online Shopping
- Why can’t I add a product to the cart?
- The product I received looks different from the image on the website!
- What can I do if my size is not available?
- How can I cancel my order?
- Can you tell me if my local SIDESTEP store has the product I want?
- When are you getting new stock of a specific product?
- Can I place my order over the phone or through email?
- Does the website show your stock in real time?
- Can I add items or make changes to my order?