We always send a Payment Confirmation email as soon as we have received your order payment. This may take up to 48 hours depending on the payment method used – if you choose bank transfer (available only for orders in Germany), we only send it out once we received the payment. If you haven’t received the email after 48 hours, make sure to check your spam folder. Should you still be unable to find it, our Customer Care team will be happy to help.
