If you are not satisfied with the products you ordered online, you may return them completely free of charge, within 28 calendar days after delivery.
Step 1 - Box your items
Put the item you wish to return (complete with ALL original packaging) in a larger box. DO NOT just send the item in the shoe box, it will not be accepted. |
Step 2 - Return form
Make sure that you fill in the Return form which was provided with your order with contact details, order number, return reason and put it into the box |
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Didn't receive a return form? Make sure to fill out the blank one here: |
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Step 3 - Return label
Put the return label in the clear pouch provided, and stick it to the outside of the box |
Step 4 - Drop-off/collection
Drop your package at a UPS access point or arrange for a collection from your home or work |
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Want to print your return label? |
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Step 5 - Refund
Receive your refund within 5 - 14 days |
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