Why can I not order with Klarna?

NOTE: Klarna as a payment method is only available in the Netherlands.

Unfortunately, it is not possible to order on account through our partner Klarna under certain circumstances:

• You are not at least 18 years old
• The order value is higher than €1,500.00
• The address you have given is incorrect and for high amounts, only verifiable addresses are accepted.
• The order total exceeds the maximum amount determined in a credit check that has been performed. Try it with a lower amount.
• Due to previous credit score entries, our partner has not approved your credit.
• You still have outstanding accounts with Klarna or your payments have not been received yet.
• Billing and shipping address are not the same.

However, even if you are not eligible to use Klarna, you can still place your order using a different payment method.