Ouch, our bad! In rare cases, it might happen that an incorrect item is sent out due to a human mistake. Please contact our Customer Care team immediately to let us know about the issue. We will do everything we can to resolve it for you.
Articles in this section
- Shipping Information
- How can I track my order?
- Where can I ship my order?
- I didn’t receive my tracking number. Can you help?
- What happens if I’m not at home when my order is delivered?
- Do you offer express shipping or next-day delivery?
- I entered a wrong shipping address. What now?
- Can I collect my online order from a SIDESTEP store?
- My delivery is late!
- I’ve received something else than what I ordered! What now?